Casa

>

Kiosk del check-in dell'hotel-niente più ritardi nella reception

Kiosk del check-in dell'hotel-niente più ritardi nella reception

Sommario

Lunga reception attesa che frustrano gli ospiti e filtrano il personale dell'hotel. Un chiosco check-in hotel riduce il tempo di check-in da 10 minuti da sotto 2 minuti, Migliorare la soddisfazione degli ospiti mentre si riduce i costi del lavoro 30%. Questi terminali self-service stanno rivoluzionando l'ospitalità offrendo senza soluzione di continuità, Arrivi senza contatto che gli ospiti amano.

Why Hotels Need Check-In Kiosks Now

Modern travelers expect efficiency. A Hotel Check-In Kiosk delivers key benefits:

✔ 90-second check-ins – No more long queues
✔ 24/7 availability – Serve late-night arrivals without staff
✔ Contactless experience – Guests prefer touchless check-ins
✔ 30% labor cost savings – Redirect staff to guest services
✔ 4.7/5 guest satisfaction – Faster, hassle-free arrivals

How Hotel Check-In Kiosks Improve Operations

Faster Guest Processing

Digital ID scanning & verification

Instant room key card encoding

Automatic payment processing

Enhanced Guest Experience

Multilingual interface (10+ lingue)

Upsell room upgrades at checkout

Integrazione del programma fedeltà

Efficienza operativa

Reduces front desk congestion

Integrates with PMS (Property Management Systems)

Real-time occupancy tracking

Must-Have Features for Hotel Kiosks

When choosing a Hotel Check-In Kiosk, demand these features:

🏨 PMS Integration – Syncs with Opera, Cloudbeds, eccetera.
🔑 Digital Key Support – Mobile or card-based room access
💳 Secure Payments – EMV, NFC, and mobile wallet options
📱 Mobile Pre-Check-In – Start process before arrival
📊 Analytics Dashboard – Track check-in times & guest preferences

Tradizionale vs. Confronto del check-in di chiosca

Metric Front Desk Check-In Hotel Check-In Kiosk
Ora di check-in 8-10 minuti 1-2 minuti
Personale richiesto 2-3 agents 1 Aspetta per 6 chioschi
Successo di upsell 15% 30%
Soddisfazione degli ospiti 3.6/5 4.7/5
24/7 Availability Limited Always available

Implementazione dei chioschi check-in correttamente

Follow this 5-step rollout plan:

Lobby Placement – High-visibility area near entrance

Staff Training – Transition roles to guest assistance

Guest Promotion – Signage & app notifications

PMS Integration – Ensure real-time room assignment

Performance Tracking – Monitor usage & feedback

The Future of Hotel Check-In Tech

Next-gen Hotel Check-In Kiosks will feature:

🤖 AI-Powered Personalization – Welcome returning guests by name
👁️ Facial Recognition – Secure, keyless room access
📲 Mobile Key Handoff – Start check-in on phone, Termina al chiosco
🗣️ Voice Assistance – Multilingual conversational AI

Real Results from Hotels

Properties using Hotel Check-In Kiosks report:

⏱️ 80% faster check-in process
💰 25% increase in room upgrades
🔄 40% reduction in front desk workload
🌟 90% guest preference for self-service

Ready to streamline your check-ins? Contact us today for a Hotel Check-In Kiosk solution!

Condividere:

Mandaci un messaggio

    articoli Correlati

    Sommario