Os restaurantes enfrentam pressão constante durante os horários de pico das refeições. Longas filas, recebimento manual de pedidos, e a disponibilidade limitada de pessoal podem impactar a experiência do cliente.
Para este projeto, the client wanted to introduce self-ordering terminals that could adapt to different restaurant layouts while supporting essential peripherals.
TouchWo provided the GD32C3 32-inch self-ordering terminal, designed for flexible installation inside restaurant environments.
What the Restaurant Needed
· Faster self-ordering to reduce queues during peak meal times
· Flexible installation options to fit different restaurant layouts
· Compatibility with POS systems, Leitores de código QR, and receipt printers
· Stable performance for continuous daily operation
· A smooth and intuitive ordering experience for customers
The solution needed to be efficient, confiável, and easy for first-time users.
Why They Chose Self-Ordering GD32C3
· The 32-inch display offers clear menu visibility and easy navigation for self-ordering.
· The GD32C3 supports both wall-mounted installation and embedded installation inside cabinets, providing layout flexibility.
· Seamless compatibility with POS systems, QR code scanning, and receipt printing supports a complete ordering workflow.
· Responsive capacitive touch ensures accurate and smooth interaction.
· Industrial-grade design guarantees stable operation in high-traffic restaurant environments.
Results After Deployment
After rollout, the restaurant achieved:
· Shorter queues and improved order efficiency
· Reduced pressure on front-line staff during peak hours
· Flexible deployment across different store formats
· A modern and user-friendly self-ordering experience
O GD32C3 has become a key component in optimizing restaurant operations through reliable self-service technology.
