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What is the click life expectancy for the touch issue?

Under normal hardware conditions, the theoretical number of touches is unlimited. The principle of projected capacitive touch technology is to sense the partial current taken away by human contact, forming a capacitance difference, which determines that the number of touches is unlimited. Therefore, neither capacitive touch phones nor tablets undergo testing for the number of touches. This is different from resistive touch screens, which require touch life testing to prevent issues such as dot collapse or failure to rebound due to excessive use.

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faq answer

1.Screen ginseng:
Refresh Screen Thumb

2.Screen cable

reason:Poor connection or damaged screen cable

solution:If unplugging the display cable doesn't work, replace the display cable.

3.LCD screen

reason:LCD screen malfunction

solution:Replace LCD screen

1.Is there any interference at the site? Is there proper grounding?
Test in a different environment. If interference disappears, the customer must implement anti-interference measures on-site or ground the equipment.

2.EDP display cables have poor interference resistance.
Conductive fabric + Acetate adhesive tape

3.The screen settings are incorrect.
Refresh Screen Thumb

4.High-voltage strip issue
Replace the high-voltage strip

5.LCD screen issues
Replace LCD screen

(First check whether the adapter or other power cables are faulty or have poor contact.)

一、No backlight, no display:1.Is the PC power switch turned on?

Reason：The customer is unaware of the PC power switch.

Solution：Press the PC power button to turn on the computer.

2.Power supply is normal, PC power button light does not illuminate, motherboard red light.

Reason:
Motherboard defect.

Solution:Replace the motherboard.

3.Store data.

Reason:Motherboard storage capacity is full

Solution:Battery discharge (remove the battery for about 5 seconds, then reinsert it)

4.RAM Installation (Computer)

Reason:Memory module loose connection, loosened due to transportation vibration

Solution:Heavy-duty truck memory module

5.RAM slot (computer)

Reason:Slot contact issue

Soluton:If there are dual card slots, you can switch to another slot.

6.High-voltage busbar

Reason：High-voltage busbar

Solution：Replacement

7.Backlight cable

Reason：Poor backlighting

Solution:Replacement

8.LCD screen

Reason：LCD Screen Fault

Solution:Replacement

二、Backlight present, no display:The external monitor is displaying.

Reason：The BIOS resolution is incorrect.
Poor contact in the LCD screen cable

Solution:Flash the BIOS
Unplug the display cable. If that doesn't work, replace the display cable. Replace the display cable.

三、Black screen after entering the system:Brightness Settings Issue

Reason:Set brightness to minimum

Solution:Increase the brightness on the external monitor.

四、Setup Issues：Whether BIOS and motherboard jumper settings are configured for power-on boot

Reason:Setting both power-on methods simultaneously will prevent the device from booting up.

Solution:Disable a power-on startup configuration method

五、After running for a period of time, a black screen restart can restore it：System

Reason：System error

Solution：Reinstall the operating system

六、Touch display：Is the keypad switch turned off?

Solution:Press the POWER button on the keypad.

Reason：Model 5095 employs passive heat dissipation via its radiator, with the rear casing tightly integrated to facilitate joint cooling. The surface feels hot to the touch, typically reaching 45°C when it begins to feel uncomfortably warm.

Solution：Normal, does not affect the normal operation or lifespan of the machine

Due to the shortage of sound card chips on the market, some projects have resorted to using USB sound card chips as substitutes. These can only support 3W power at 4 ohms, whereas Realtek sound cards can handle 5W at 8 ohms. Therefore, Realtek sound cards produce slightly louder audio.

Reason：Model 5095 employs passive heat dissipation via its radiator, with the rear casing tightly integrated to facilitate joint cooling. The surface feels hot to the touch, typically reaching 45°C when it begins to feel uncomfortably warm.

Solution：Normal, does not affect the normal operation or lifespan of the machine

Due to the shortage of sound card chips on the market, some projects have resorted to using USB sound card chips as substitutes. These can only support 3W power at 4 ohms, whereas Realtek sound cards can handle 5W at 8 ohms. Therefore, Realtek sound cards produce slightly louder audio.

Computer - Organize - Folder and search options - View, then check the settings as shown in the image on the right.

computer

3rd Gen Intel Core i3 / i5

J1900

There are 2 methods:
The jumper cap method is more stable and recommended by default.
If using BIOS settings, they will reset if the BIOS is restored or the battery runs out.

一、Power on via hardware jumper cap.

(3 pins: move the jumper cap from pins 1-2 to pins 2-3)

4th Gen Intel Core i3, 4th Gen Intel Core i5

J1900

N5095

I5-6360

二、Power on via BIOS
(Press the Delete key repeatedly during startup to enter BIOS.)

I3\I5

J1900

N5095

S35-1900

In the top option Advanced of the BIOS, select ACPI Settings to enter.
Select PWRON After Power Loss to access the submenu, then choose Always On in the pop-up menu.
Press F4 and then Enter to save and exit.
(Note: Settings may vary by motherboard. On some motherboards,PWRON After Power Loss is directly located in the Advanced menu.)

8350

Reason:1. Verify internet connectivity; genuine activation requires an internet connection, preferably via Ethernet cable.

2.Confirm that the customer's reinstalled system matches the version indicated on the genuine product code label.

3.If manual activation fails, proceed with command-line activation or telephone activation.

Solution:1. Activate using an Ethernet cable. If the cable fails, switch to command-line activation.

2.Our factory-installed system uses the 2019 Edition 1809 version with its corresponding activation key.

If customers reinstall the system, it must be the 2019 Edition 1809 version. Installing the 2021 Edition 21H2 will cause incompatibility and prevent activation.
The 2021 21H2 version is rarely used. Its activation code differs from the 2019 version. Microsoft's 2021 21H2 system currently contains bugs."

Reason:Blocked by the system

Solution:"Disable blocking:Control Panel → Security and Maintenance → Change User Account Control settings → Set to “Never notify”".

Reason:If you're using Windows 10, it could be a compatibility issue.

Solution:Right-click the installed application -- select Properties from the menu -- click the “Compatibility” tab in the Properties panel -- check the box labeled “Run this program in compatibility mode” -- set the system to Windows 7 -- then click the Apply button.

Reason why ROOT privileges are not fully disabled in the Android firmware (customizable firmware):
Our standard firmware is compiled in debug mode, allowing the software to obtain certain system root privileges. It is not possible to disable all root privileges via the reserved switch in the settings.
To fully disable root privileges, the firmware must be compiled in user mode.In this mode, apps can only obtain partial permissions after requesting authorization,and some special system permissions are also disabled, which may prevent apps from accessing certain special functions.
If complete root permission disablement is required, a custom dedicated firmware must be developed, which is supported as a customizable option.

1.Screen ginseng:
Refresh Screen Thumb

2.Screen cable

reason:Poor connection or damaged screen cable

solution:If unplugging the display cable doesn't work, replace the display cable.

3.LCD screen

reason:LCD screen malfunction

solution:Replace LCD screen

1.Is there any interference at the site? Is there proper grounding?
Test in a different environment. If interference disappears, the customer must implement anti-interference measures on-site or ground the equipment.

2.EDP display cables have poor interference resistance.
Conductive fabric + Acetate adhesive tape

3.The screen settings are incorrect.
Refresh Screen Thumb

4.High-voltage strip issue
Replace the high-voltage strip

5.LCD screen issues
Replace LCD screen

(First check whether the adapter or other power cables are faulty or have poor contact.)

一、No backlight, no display:1.Is the PC power switch turned on?

Reason：The customer is unaware of the PC power switch.

Solution：Press the PC power button to turn on the computer.

2.Power supply is normal, PC power button light does not illuminate, motherboard red light.

Reason:
Motherboard defect.

Solution:Replace the motherboard.

3.Store data.

Reason:Motherboard storage capacity is full

Solution:Battery discharge (remove the battery for about 5 seconds, then reinsert it)

4.RAM Installation (Computer)

Reason:Memory module loose connection, loosened due to transportation vibration

Solution:Heavy-duty truck memory module

5.RAM slot (computer)

Reason:Slot contact issue

Soluton:If there are dual card slots, you can switch to another slot.

6.High-voltage busbar

Reason：High-voltage busbar

Solution：Replacement

7.Backlight cable

Reason：Poor backlighting

Solution:Replacement

8.LCD screen

Reason：LCD Screen Fault

Solution:Replacement

二、Backlight present, no display:The external monitor is displaying.

Reason：The BIOS resolution is incorrect.
Poor contact in the LCD screen cable

Solution:Flash the BIOS
Unplug the display cable. If that doesn't work, replace the display cable. Replace the display cable.

三、Black screen after entering the system:Brightness Settings Issue

Reason:Set brightness to minimum

Solution:Increase the brightness on the external monitor.

四、Setup Issues：Whether BIOS and motherboard jumper settings are configured for power-on boot

Reason:Setting both power-on methods simultaneously will prevent the device from booting up.

Solution:Disable a power-on startup configuration method

五、After running for a period of time, a black screen restart can restore it：System

Reason：System error

Solution：Reinstall the operating system

六、Touch display：Is the keypad switch turned off?

Solution:Press the POWER button on the keypad.

Reason：1.Frequent power outages causing boot sector damage;2. Accidental deletion of C drive boot files; 3. Antivirus software mistakenly deleting critical files; 4. Hard drive becoming unreadable.

Solution：I:1. Create a bootable USB drive using software like DaBaiCai.

2.After entering the U-Boot desktop, navigate through the menu: click “Boot Repair” → “NTBOOT Boot Repair Tool”.

3.In the opened “NT System Boot Automatic Repair Tool”, click “Automatic Repair”.

4.Wait for the repair process to complete.

II: Reinstall the operating system.

Reason:The amount of memory allocated by the system or software has exceeded the actual capacity of physical memory, necessitating the allocation of space from the hard disk to establish virtual memory.
When physical memory becomes insufficient, the system will directly access virtual memory to supplement it, thereby preventing software crashes caused by memory shortages.

Solution:Set virtual memory

Reason:System issues

Solution:Reinstall the operating system

Reason:Memory compatibility or memory issues

Solution:Replace the memory

Reason:Motherboard issue

Solution:Replace the motherboard